Commander assistance

Support

Crownfall is still in development. If you have been invited to a private test or need help with your account, use the form below. You can email us instead if you prefer.

Send a report

What is this about? Summary What happened? Commander ID In the game: Settings → Preferences → Help, under “Include with your report”. Leave blank if you cannot reach it.

Build context

Opened from the game? These details are filled in automatically. Check them if you opened this page another way.

App version Build Device

Your email Only so we can reply. Leave blank if you would rather we did not.

Prefer email? Write to support@kyvarr.com. It reaches the same people.

What to include

Your commander name and private Crownfall ID, if available.
A clear description of what happened and what you expected.
Your device type and app version.
A screenshot, provided it does not reveal passwords or authentication codes.

Safety and conduct reports

For harassment, threats, cheating or unsafe content, include the relevant commander name, approximate date and time, and any message or report reference. Do not retaliate or publish another player’s private information.

Account deletion

To request deletion, follow the dedicated account deletion instructions.